This policy explains what Deep Audio Level Studio does with the information you give the studio. It is written to be read rather than skimmed, and it covers the site you are on as well as the conversations that follow a commission request.
The short version
We collect only what we need to answer your enquiry and to make a song you commission. We do not sell information, we do not trade it, and we do not share it with advertisers. This website sets no cookies and runs no tracking scripts, so simply reading a page tells us nothing about you.
What we receive when you write to us
When you send a commission request, the studio receives the details you enter: your name, your email address, any telephone number you choose to give, and the description of the song you want. If you write by email we receive whatever that message contains. We use these details for one purpose — to understand your project and to reply with a plan and a quote — and for the correspondence that follows if you decide to go ahead.
What we receive when a commission runs
If you commission a song, we hold the material needed to make it: the brief, the reference material you send, the notes and drafts produced during the work, and the delivered files. We keep this because a song is often revisited months later, and because a client occasionally asks for a different edit or an instrumental version after the fact.
How long we keep it
Enquiries that do not lead to a commission are kept for a short period so that we can answer a follow-up, then removed. Material connected to a completed commission is kept for as long as the rights summary requires us to be able to confirm what was granted, and no longer than necessary to serve that purpose. If you ask us to remove your details, we will do so except where we must keep a record to satisfy the terms of a commission that is still in force.
Who sees the information
Your details are seen by the studio. Where a commission involves a session vocalist or player, they receive only the material they need to perform — a guide, a lyric sheet, a reference mix — and never your contact details. We do not pass your information to any other party, and we do not publish it. If a project ever required the involvement of an outside specialist, we would ask your permission first and name exactly who would see what.
Your choices
You can ask what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. You can also withdraw consent to further contact at any time by writing to the studio. Requests are handled by the same person who reads the briefs, so there is no support queue between you and an answer.
Security
We keep client material in a small number of controlled locations and limit access to the people working on the commission. No system is perfect, and we will always tell you promptly if something went wrong that affected your information. Because the studio holds little beyond what a commission needs, the exposure is deliberately small.
Children
The studio does not knowingly collect information from children. Where a song is commissioned for a child, the brief and the correspondence are handled with the adult who commissions it.
Changes and contact
If this policy changes we will update this page and, where the change is significant, note the date of the revision. Questions about privacy, or any request under this policy, can be sent to [email protected], or posted to Deep Audio Level Studio, 2201 Pacific Avenue, Suite 12, Santa Monica, CA 90405. For what the site itself stores in your browser, see the cookie notice.